Rudy's Barbershop FAQ & General Questions


Got a question about Rudy's or just curious to learn more?
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Does Rudy’s cut kids’ hair?
Rudy’s is for everybody! Rudy’s does not have special prices for youth haircuts. If you would like to book an appointment with a stylist who is great with youth, please call the shop you plan to visit for advice on selecting a stylist.

How much is a haircut?
Rudy’s service prices vary by market. Our service prices and descriptions are listed on each location’s page on this site.

How much do you charge for color services?
Color service prices depend on a number of factors, including hair texture and length, complexity of service, and the products and tools needed to complete a specific look. Your stylist will provide a cost for color services during consultation and prior to beginning the service.

When is my stylist working?
Stylist openings are available via our Book Now link. For more detailed information, please call the shop you wish to visit.

I’m not happy with my haircut/color. Can I have it corrected?
If you are unhappy with your hair service, you may return to the shop within seven days for a complimentary correction. Some restrictions may apply to color service requests. Please call the shop where you originally received the service to make an appointment.

Whom do I contact about working for Rudy’s?
Our current openings are listed on our Careers page. If you would like more information on a position, or you are having trouble with our application system, please use our contact form to send an email to our recruiting team.

Can I purchase your products wholesale?
Please send wholesale inquiries via our contact form to send an email to our product team.

Online Purchases
We are happy to accept returns for items within 30 days of order delivery. All return or exchanged items must be in their original condition. Refunds are credited to the original form of payment.

To return merchandise, email for return authorization. Customer is responsible for all additional shipping costs for returns and exchanges. Rudy’s does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Rudy’s.

Excluding the original shipping costs, refunds are processed within 5 business days after we receive the returned merchandise. You will receive a confirmation by email once your refund is processed.

In-shop Purchases
We want our clients to love their hair products, and we stand behind the product we sell. We will accept opened or unopened product returns with no time limit. Clients may receive a refund when they have the original receipt, or if we can find the purchase in our system. Clients without a receipt may receive shop credit for returned product at the current retail price.

Gift Cards
Gifts cards are only redeemable in our physical shop locations. Not redeemable for cash except where required by state law

Orders are processed within 1 business day of order receipt and shipped via UPS. All orders are shipped from Seattle, Washington. You will receive a shipping confirmation with tracking information once your order has been packaged and shipped.

All items purchased on Rudy’s Online Shop are made pursuant to a shipping contract. This means that the risk of loss for everything you purchase passes to you upon our delivery of the items to the shipping carrier. You are responsible for filing claims with carriers for damaged and/or lost shipments. Rudy’s claims no responsibility for items lost by shipping carriers.

Rudy's is not responsible for customs duties or fees charged on international orders.

Rudy's Terms & Conditions
By accessing, browsing, or otherwise using this website, the user (“User”) indicates acknowledgment that User has read, understands, and agrees to be bound by these Terms and Conditions, without limitation, qualification, or exception. Rudy’s reserves the right to modify, cancel, or otherwise affect these Terms and Conditions at any time without notice or consent of User. User agrees to regularly review these Terms and Conditions as an obligation of User’s limited license to use this site. Nothing contained in these Terms and Conditions shall be construed by User as creating a partnership, agency, or other joint enterprise between Rudy’s and User.

1. Appointments

To protect the livelihood of our stylists, we require a credit/debit card in order to HOLD appointments. No payment is collected until after your appointment. There may be a 50% fee charged for no-show appointments or appointments canceled within 4 hours of your set time. You may cancel appointments online or via telephone. Appointments can only be guaranteed for 5 minutes past the set time.

We do offer walk-in appointments…However you must pre-register on our booking page when you arrive outside the shop.

Due to Covid-19 best practices, shampoos may not be available at times. Beard trims and works with straight razors are temporary. Color services are currently offered at all locations.

We are only accepting electronic payment at this time.
Unfortunately, we cannot allow companions to accompany you to your appointment at this time. However, parents may accompany children.
Masks are required, of course. Please reschedule if you find you are feeling ill.
If you are having issues booking an appointment, please email:
Thank you for your consideration + efforts! We look forward to seeing you!

2. Information Accuracy
The information on this site is as accurate as possible. Product descriptions, ingredients, color, consistency, and other product information is provided in part by third party vendors. Rudy’s does not, to the extent permitted by applicable law, warrant product or service information presented on this site. Color and other visual properties may vary depending on User’s browser and device settings.

It is the responsibility of User to consult with User’s health care professional prior to using personal care products that may produce an allergic or other injurious reaction in User.

Rudy’s does not represent, guarantee, or in any other manner indicate that products referenced or sold on this site may be used, shipped to, or otherwise consumed outside of the United States. User understands that it is incumbent upon User to verify the legality of shipping individual products to User’s shipping address.

3. Intellectual Property
“Rudy’s,” its slogans, logos, and product packaging are all registered trademarks of Rudy’s. All site content, including, but not limited to, graphics, photo imagery, custom fonts, copy, video, iconography, and the “look and feel,” is the property of Rudy’s, its subsidiaries, vendors, partners, or licensors, protected by United States and international laws, including laws concerning copyrights, trademarks, and related intellectual property.

4. Limited License
Rudy’s grants User a limited, revocable, non-exclusive license to access and use the site on a mobile or desktop browser only for the purpose of shopping for personal items, to learn about Rudy’s, its locations and services, careers with Rudy’s, and to book appointments for services. Commercial or third-party use is strictly prohibited without first obtaining permission from Rudy’s corporate headquarters.

User is strictly prohibited from: (1) framing or using framing techniques to enclose the site or any portion thereof; (2) reproducing, redistributing, selling, licensing, trademarking, or downloading the site or any and all site content, including for use on personal websites and social sharing sites; (3) using the site or its content for any commercial or third-party purpose; (4) modifying, reverse engineering, or creating any derivative works based upon the site or any of its content; (5) collecting account information for the benefit of the User or a third party; (6) using software robots, spiders, crawlers, or similar data gathering and extraction tools, or taking any other action that may impose an unreasonable burden or load on the site server. Any unauthorized use of this site or any of its content automatically terminates this limited license and will be pursued by Rudy’s to the full extent of applicable law.

5. Shopify, CATS, Salon Check-In, and other third party sites
In the event User chooses to register an ecommerce or online appointment account, User thereby creates accounts with the proprietary third party software creators thereof. User is responsible for understanding the terms and conditions of third party sites linked within this site and complying with those policies. To the extent permitted by law, Rudy’s is not responsible for data breach, theft, or other misuse of User’s information at third party sites linked or otherwise associated with Rudy’s site.

User attests and avows that, if creating an account with any third-party site linked herein, User is at least thirteen (13) years of age.

6. Submissions
Suggestions, inquiries, feedback, proposals, and other information submitted to Rudy’s via this site shall be treated as non-proprietary and non-confidential. Rudy’s reserves the right to copy, use, reproduce, share, publish internally or externally, modify, adapt, sell, assign, or otherwise use submissions for any purpose, worldwide, and without any obligation of royalty or attribution to User. By making a submission, User represents and warrants that such submission does not contain or comprise software viruses, or any form of spam. By making a submission, User agrees, by virtue of User’s acceptance of these Terms and Conditions, to indemnify Rudy’s for all claims arising from or in connection with any claims to any rights in any submission.

7. Use of third party information
Rudy’s will not reveal User’s personally identifying information provided via the site to any third party except in the following circumstances: (1) User provides explicit permission to Rudy’s to use such information for a stated purpose; (2) User’s information must be used to provide the service User requests via the site, e.g. shipping address to deliver products; (3) Rudy’s is required to so reveal such information by virtue of subpoena, court order, or other legal proceeding; (4) the Third Party is another business acquired by, or that acquires, Rudy’s, in which case User’s personally identifying information will be used in the same manner as Rudy’s used the information prior to such transaction.

User consents to Rudy’s exclusive use of any email address provided or registered by Rudy’s for Rudy’s marketing and informational purposes only. Rudy’s shall not sell, share, or otherwise provide email addresses of its users to third parties, except as contemplated by these Terms and Conditions.

8. Representations and warranties; limitation of liability
By accessing and using this site, User agrees that, to the fullest extent permitted by applicable law, Rudy’s shall not be liable under any theory of law for any loss or damages of any kind relating to the following, non-exhaustive list of claims: (1) damages related to dealings with or existence of links to third-party sites; (2) misdelivery, corruption, destruction, failure, or other abnormal transmittal of files or linked information; (3) business interruption; (4) viruses, system failure, and other malfunctions that may occur in connection with use of the site, including use of links to or from third-party sites; (5) inaccurate or omitted content; (6) system outages at third-party sites linked from this site; or (7) any events beyond the reasonable control of Rudy’s.

Any information received via this site shall not be relied upon by User as personal, medical, legal, or financial advice.

9. Disputes; choice of law
Any and all disputes, claims, and actions brought by or against Rudy’s related to this site, the Terms and Conditions and other policies present herein, shall be governed by the laws of the State of Washington. Any dispute related in any way to the sale, use, or application of products and services purchased or arranged through this site shall be submitted to confidential arbitration in Seattle, WA. Arbitration sought hereby shall be conducted under the procedural rules then prevailing with the American Arbitration Association. Any award determined by the arbitrator shall be binding and may be entered as a judgment by the prevailing court.

In the event use of this site violates Rudy’s intellectual property rights, Rudy’s may seek injunctive or other relief in any state or federal court in the State of Washington.

In the event one or more of these Terms and Conditions is found to be unenforceable or invalid by any court of competent jurisdiction, such ruling shall apply to the particular term(s) and not to these Terms and Conditions as a whole.

10. Termination
Rudy’s reserves the right to terminate the limited license granted to User, at any time, for any reason, with or without prior notice. Upon such termination, User shall immediately cease all access, linking, and any other use or reference to the site.

11. Feedback
Questions, comments, compliments, copyright claims, or concerns regarding this site should be sent to Rudy’s via the contact links herein.

12. Use and purchase of products and services

The products and services offered by Rudy’s on this website are exclusively for personal use. Product diversion, or the resale of products purchased on this site or at any Rudy’s location, is strictly prohibited, and Rudy’s will enforce injunctive and other remedies for product diversion to the full extent of the law. Rudy’s reserves the right to cancel or reduce the quantity of any order for any reason, including suspicion of intent to divert products.

Copyright Notice
Copyright © Rudy’s Reloaded LLC. All rights reserved.

Please read this Agreement carefully. It contains terms and conditions which affect your legal rights. When you reply, “Agree” to @RudysBarbershop, you are bound by the terms and conditions of this license agreement.

All content and information you post or share using Instagram is owned by you. “Content” includes, but is not limited to, photographs, text, graphics, moving images, sound, illustration or any other material (collectively, “Content). When you allow Rudy’s Reloaded LLC and its affiliates, subsidiaries, agents, representatives, licensees and assigns (collectively, “Rudy’s Barbershop,” “we” or “us”) to use your Content, you agree to grant Rudy’s Barbershop a license to reproduce, display, perform, distribute, and otherwise use your Content in connection with Instagram and other social media platforms and for other Rudy’s Barbershop marketing purposes, including but not limited to, in email and other customer communications, both written and electronic, store materials and other marketing. When possible, we will include your Instagram handle. Attribution, however, is not guaranteed. We may display advertisements in connection with your Content or on pages where your Content may be viewed by you or others, and we may use your Content to advertise and promote Rudy’s Barbershop. Our license to your Content is non-exclusive, meaning you may use the Content for your own purposes or let others use your Content for their purposes. Our license to your Content is fully paid and royalty free, meaning Rudy’s Barbershop does not owe you anything else in connection with our use of your Content. We may exercise our rights anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time.

You promise that: you own all rights to your Content or, alternatively, that you have the right to give Rudy’s Barbershop the rights described above; you have paid and will pay in full any fees or other payments that may be related to the use of your Content; and your Content does not infringe upon the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. We may refuse to accept or transmit Content for any reason. We may remove Content for any reason.

If you believe that a user of Instagram has infringed upon your intellectual property rights, or if we have taken down your materials due to suspicion of copyright infringement, and you would like to dispute the alleged infringement, please notify us at