Rudy's Barbershop FAQ & General Questions

Does Rudy’s cut kids’ hair?
Rudy’s is for everybody! Rudy’s does not have special prices for youth haircuts. If you would like to book an appointment with a stylist who is great with youth, please call the shop you plan to visit for advice on selecting a stylist.

How much is a haircut?
Rudy’s service prices vary by market. Our service prices and descriptions are listed on each location’s page on this site.

How much do you charge for color services?
Color service prices depend on a number of factors, including hair texture and length, complexity of service, and the products and tools needed to complete a specific look. Your stylist will provide a cost for color services during consultation and prior to beginning the service.

When is my stylist working?
Stylist openings are available via our Book Now link. For more detailed information, please call the shop you wish to visit.

I’m not happy with my haircut/color. Can I have it corrected?
If you are unhappy with your hair service, you may return to the shop within seven days for a complimentary correction. Some restrictions may apply to color service requests. Please call the shop where you originally received the service to make an appointment.

Whom do I contact about working for Rudy’s?
Our current openings are listed on our Careers page. If you would like more information on a position, or you are having trouble with our application system, please use our contact form to send an email to our recruiting team.

Can I purchase your products wholesale?
Please send wholesale inquiries via our contact form to send an email to our product team.

Online Purchases
We are happy to accept returns for items within 30 days of order delivery. All return or exchanged items must be in their original condition. Refunds are credited to the original form of payment.

To return merchandise, email webstore@rudysbarbershop.com for return authorization. Customer is responsible for all additional shipping costs for returns and exchanges. Rudy’s does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Rudy’s.

Excluding the original shipping costs, refunds are processed within 5 business days after we receive the returned merchandise. You will receive a confirmation by email once your refund is processed.

In-shop Purchases
We want our clients to love their hair products, and we stand behind the product we sell. We will accept opened or unopened product returns with no time limit. Clients may receive a refund when they have the original receipt, or if we can find the purchase in our system. Clients without a receipt may receive shop credit for returned product at the current retail price.

Gift Cards
Gifts cards are only redeemable in our physical shop locations. Not redeemable for cash except where required by state law

Orders are processed within 1 business day of order receipt and shipped via UPS. All orders are shipped from Seattle, Washington. You will receive a shipping confirmation with tracking information once your order has been packaged and shipped.

All items purchased on Rudy’s Online Shop are made pursuant to a shipping contract. This means that the risk of loss for everything you purchase passes to you upon our delivery of the items to the shipping carrier. You are responsible for filing claims with carriers for damaged and/or lost shipments. Rudy’s claims no responsibility for items lost by shipping carriers.

Rudy's is not responsible for customs duties or fees charged on international orders.

Privacy Policy

Effective date: May 25, 2018

Rudy's ("us", "we", or "our") respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, whether at one of our locations, online or via one of our mobile applications, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service relationship with you.

Types of Data Collected

Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information how our site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our site and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a site and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our site.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Use of Data

Rudy's uses the collected data for various purposes:

To provide and maintain our site

To notify you about changes to our site

To allow you to participate in interactive features of our site when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our site

To monitor the usage of our site

To detect, prevent and address technical issues

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Rudy's may process your Personal Data because:

We need to perform a contract with you

You have given us permission to do so

The processing is in our legitimate interests and it's not overridden by your rights

For payment processing purposes

To comply with the law

Retention of Data

Rudy’s will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Rudy's will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our site, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Rudy's will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Rudy's is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Rudy's may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Rudy's may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Rudy's

To prevent or investigate possible wrongdoing in connection with the site

To protect the personal safety of users of the site or the public

To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

California Do Not Track Notice

Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites. We currently do not change our tracking practices in response to “do-not- track” signals or other similar mechanisms. California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. These third parties do not change their tracking practices in response to “do-not- track” signals from your web browser and we do not obligate these parties to honor “do-not- track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Rudy's aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Rudy's Reloaded LLC relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our site ("Service Providers"), to provide the site on our behalf, to perform site-related services or to assist us in analyzing how our site is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our site.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

Rudy's uses remarketing services to advertise on third party websites to you after you visited our site. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our site.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Payments

We may provide paid products and/or services within the site. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

PayPal or Braintree

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

While those under the age of 13 may browse our site, we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time without prior notice to reflect changes in our personal information practices. We will post a prominent notice on our site to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@rudysbarbershop.com

By visiting the “Contact Us” page on our website: https://rudysbarbershop.com/

You may also write: Rudy’s Barbershop Headquarters, Attn: Legal Department, 614 E Pine Street, Seattle, WA 98122

Rudy’s Privacy Notice for California Residents

Effective Date: January 1, 2020

This Privacy Notice for California Residents supplements the information contained in Rudy's Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.

This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:

Publicly available information from government records.

Deidentified or aggregated consumer information.

Information excluded from the CCPA's scope, like:health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Categories of Information We Collect

In particular, we have collected the following categories of personal information from our consumers within the last twelve (12) months:

A. Identifiers - A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) - A name, signature, physical characteristics or description, address, telephone number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.

C. Commercial information - Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

D. Internet or other similar network activity - Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement

E. Geolocation data - Physical location or movements

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.

Indirectly from you. For example, from observing your actions on our Website, and how you interact with our email communications.

Our stylists may maintain records of your hairstyle preferences and techniques or formulas used in a particular service.

Sharing Personal Information

We may use, sell, or disclose the personal information we collect for one or more of the following purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns

To provide, support, personalize, and develop our Website, products, and services.

To create maintain, customize, and secure your account with us.

To process your requests, purchases, transactions, and payments and prevent transactional fraud.

To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).

To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.

For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

As described to you when collecting your personal information or as otherwise set forth in the CCPA.

To collect feedback from you regarding your experience in our shops.

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose or sell your personal information, subject to your right to opt-out of those sales (see Personal Information Sales Opt-Out and Opt-In Rights). When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.

We share your personal information with the following categories of third parties: Service providers: Shopify, Survey Monkey, Klayvio, Zenoti, GetFeedback, SharePoint, SureSwift Capital, POWr.io, Order Printer, Product Reviews, Script Editor, ShippingEasy , Shopify Flow, Pixel Union, Sumo, Facebook, Google Ads, Google Analytics

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Company has disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.

Category B: California Customer Records personal information categories

Category C: Commercial information

Category D: Internet or other similar network activity

Category E: Geolocation data

We disclose your personal information for a business purpose to the following categories of third parties:

Service providers

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

The categories of personal information we collected about you.

The categories of sources for the personal information we collected about you.

Our business or commercial purpose for collecting or selling that personal information.

The categories of third parties with whom we share that personal information.

The specific pieces of personal information we collected about you (also called a data portability request).

If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

We do not provide these access and data portability rights for B2B personal information.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

3. Debug products to identify and repair errors that impair existing intended functionality.

4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.

7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

8. Comply with a legal obligation.

9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We do not provide these deletion rights for B2B personal information.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at (888) 977-6690

Completing this form

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) can email us at info@rudysbarbershop.com.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.

Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you a different level or quality of goods or services.

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Rudy’s collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone:(888) 977-6690

Website: rudysbarbershop.com

Email: info@rudysbarbershop.com

Postal Address:

Rudy’s Barbershop

Attn: Headquarters

614 E Pine Street

Seattle, WA 98122

Rudy's Terms & Conditions
By accessing, browsing, or otherwise using this website, the user (“User”) indicates acknowledgment that User has read, understands, and agrees to be bound by these Terms and Conditions, without limitation, qualification, or exception. Rudy’s reserves the right to modify, cancel, or otherwise affect these Terms and Conditions at any time without notice or consent of User. User agrees to regularly review these Terms and Conditions as an obligation of User’s limited license to use this site. Nothing contained in these Terms and Conditions shall be construed by User as creating a partnership, agency, or other joint enterprise between Rudy’s and User.

1. Appointments

To protect the livelihood of our stylists, we require a credit/debit card in order to HOLD appointments. No payment is collected until after your appointment. There may be a 50% fee charged for no-show appointments or appointments canceled within 4 hours of your set time. You may cancel appointments online or via telephone. Appointments can only be guaranteed for 5 minutes past the set time.

We do offer walk-in appointments…However you must pre-register on our booking page when you arrive outside the shop.

Due to Covid-19 best practices, shampoos may not be available at times. Beard trims and works with straight razors are temporary. Color services are currently offered at all locations.

We are only accepting electronic payment at this time.
Unfortunately, we cannot allow companions to accompany you to your appointment at this time. However, parents may accompany children.
Masks are required, of course. Please reschedule if you find you are feeling ill.
If you are having issues booking an appointment, please email: info@rudysbarbershop.com
Thank you for your consideration + efforts! We look forward to seeing you!

2. Information Accuracy
The information on this site is as accurate as possible. Product descriptions, ingredients, color, consistency, and other product information is provided in part by third party vendors. Rudy’s does not, to the extent permitted by applicable law, warrant product or service information presented on this site. Color and other visual properties may vary depending on User’s browser and device settings.

It is the responsibility of User to consult with User’s health care professional prior to using personal care products that may produce an allergic or other injurious reaction in User.

Rudy’s does not represent, guarantee, or in any other manner indicate that products referenced or sold on this site may be used, shipped to, or otherwise consumed outside of the United States. User understands that it is incumbent upon User to verify the legality of shipping individual products to User’s shipping address.

3. Intellectual Property
“Rudy’s,” its slogans, logos, and product packaging are all registered trademarks of Rudy’s. All site content, including, but not limited to, graphics, photo imagery, custom fonts, copy, video, iconography, and the “look and feel,” is the property of Rudy’s, its subsidiaries, vendors, partners, or licensors, protected by United States and international laws, including laws concerning copyrights, trademarks, and related intellectual property.

4. Limited License
Rudy’s grants User a limited, revocable, non-exclusive license to access and use the site on a mobile or desktop browser only for the purpose of shopping for personal items, to learn about Rudy’s, its locations and services, careers with Rudy’s, and to book appointments for services. Commercial or third-party use is strictly prohibited without first obtaining permission from Rudy’s corporate headquarters.

User is strictly prohibited from: (1) framing or using framing techniques to enclose the site or any portion thereof; (2) reproducing, redistributing, selling, licensing, trademarking, or downloading the site or any and all site content, including for use on personal websites and social sharing sites; (3) using the site or its content for any commercial or third-party purpose; (4) modifying, reverse engineering, or creating any derivative works based upon the site or any of its content; (5) collecting account information for the benefit of the User or a third party; (6) using software robots, spiders, crawlers, or similar data gathering and extraction tools, or taking any other action that may impose an unreasonable burden or load on the site server. Any unauthorized use of this site or any of its content automatically terminates this limited license and will be pursued by Rudy’s to the full extent of applicable law.

5. Shopify, CATS, Salon Check-In, and other third party sites
In the event User chooses to register an ecommerce or online appointment account, User thereby creates accounts with the proprietary third party software creators thereof. User is responsible for understanding the terms and conditions of third party sites linked within this site and complying with those policies. To the extent permitted by law, Rudy’s is not responsible for data breach, theft, or other misuse of User’s information at third party sites linked or otherwise associated with Rudy’s site.

User attests and avows that, if creating an account with any third-party site linked herein, User is at least thirteen (13) years of age.

6. Submissions
Suggestions, inquiries, feedback, proposals, and other information submitted to Rudy’s via this site shall be treated as non-proprietary and non-confidential. Rudy’s reserves the right to copy, use, reproduce, share, publish internally or externally, modify, adapt, sell, assign, or otherwise use submissions for any purpose, worldwide, and without any obligation of royalty or attribution to User. By making a submission, User represents and warrants that such submission does not contain or comprise software viruses, or any form of spam. By making a submission, User agrees, by virtue of User’s acceptance of these Terms and Conditions, to indemnify Rudy’s for all claims arising from or in connection with any claims to any rights in any submission.

7. Use of third party information
Rudy’s will not reveal User’s personally identifying information provided via the site to any third party except in the following circumstances: (1) User provides explicit permission to Rudy’s to use such information for a stated purpose; (2) User’s information must be used to provide the service User requests via the site, e.g. shipping address to deliver products; (3) Rudy’s is required to so reveal such information by virtue of subpoena, court order, or other legal proceeding; (4) the Third Party is another business acquired by, or that acquires, Rudy’s, in which case User’s personally identifying information will be used in the same manner as Rudy’s used the information prior to such transaction.

User consents to Rudy’s exclusive use of any email address provided or registered by Rudy’s for Rudy’s marketing and informational purposes only. Rudy’s shall not sell, share, or otherwise provide email addresses of its users to third parties, except as contemplated by these Terms and Conditions.

8. Representations and warranties; limitation of liability
By accessing and using this site, User agrees that, to the fullest extent permitted by applicable law, Rudy’s shall not be liable under any theory of law for any loss or damages of any kind relating to the following, non-exhaustive list of claims: (1) damages related to dealings with or existence of links to third-party sites; (2) misdelivery, corruption, destruction, failure, or other abnormal transmittal of files or linked information; (3) business interruption; (4) viruses, system failure, and other malfunctions that may occur in connection with use of the site, including use of links to or from third-party sites; (5) inaccurate or omitted content; (6) system outages at third-party sites linked from this site; or (7) any events beyond the reasonable control of Rudy’s.

Any information received via this site shall not be relied upon by User as personal, medical, legal, or financial advice.

9. Disputes; choice of law
Any and all disputes, claims, and actions brought by or against Rudy’s related to this site, the Terms and Conditions and other policies present herein, shall be governed by the laws of the State of Washington. Any dispute related in any way to the sale, use, or application of products and services purchased or arranged through this site shall be submitted to confidential arbitration in Seattle, WA. Arbitration sought hereby shall be conducted under the procedural rules then prevailing with the American Arbitration Association. Any award determined by the arbitrator shall be binding and may be entered as a judgment by the prevailing court.

In the event use of this site violates Rudy’s intellectual property rights, Rudy’s may seek injunctive or other relief in any state or federal court in the State of Washington.

In the event one or more of these Terms and Conditions is found to be unenforceable or invalid by any court of competent jurisdiction, such ruling shall apply to the particular term(s) and not to these Terms and Conditions as a whole.

10. Termination
Rudy’s reserves the right to terminate the limited license granted to User, at any time, for any reason, with or without prior notice. Upon such termination, User shall immediately cease all access, linking, and any other use or reference to the site.

11. Feedback
Questions, comments, compliments, copyright claims, or concerns regarding this site should be sent to Rudy’s via the contact links herein.

12. Use and purchase of products and services

The products and services offered by Rudy’s on this website are exclusively for personal use. Product diversion, or the resale of products purchased on this site or at any Rudy’s location, is strictly prohibited, and Rudy’s will enforce injunctive and other remedies for product diversion to the full extent of the law. Rudy’s reserves the right to cancel or reduce the quantity of any order for any reason, including suspicion of intent to divert products.

Copyright Notice
Copyright © Rudy’s Reloaded LLC. All rights reserved.

Please read this Agreement carefully. It contains terms and conditions which affect your legal rights. When you reply, “Agree” to @RudysBarbershop, you are bound by the terms and conditions of this license agreement.

All content and information you post or share using Instagram is owned by you. “Content” includes, but is not limited to, photographs, text, graphics, moving images, sound, illustration or any other material (collectively, “Content). When you allow Rudy’s Reloaded LLC and its affiliates, subsidiaries, agents, representatives, licensees and assigns (collectively, “Rudy’s Barbershop,” “we” or “us”) to use your Content, you agree to grant Rudy’s Barbershop a license to reproduce, display, perform, distribute, and otherwise use your Content in connection with Instagram and other social media platforms and for other Rudy’s Barbershop marketing purposes, including but not limited to, in email and other customer communications, both written and electronic, store materials and other marketing. When possible, we will include your Instagram handle. Attribution, however, is not guaranteed. We may display advertisements in connection with your Content or on pages where your Content may be viewed by you or others, and we may use your Content to advertise and promote Rudy’s Barbershop. Our license to your Content is non-exclusive, meaning you may use the Content for your own purposes or let others use your Content for their purposes. Our license to your Content is fully paid and royalty free, meaning Rudy’s Barbershop does not owe you anything else in connection with our use of your Content. We may exercise our rights anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time.

You promise that: you own all rights to your Content or, alternatively, that you have the right to give Rudy’s Barbershop the rights described above; you have paid and will pay in full any fees or other payments that may be related to the use of your Content; and your Content does not infringe upon the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. We may refuse to accept or transmit Content for any reason. We may remove Content for any reason.

If you believe that a user of Instagram has infringed upon your intellectual property rights, or if we have taken down your materials due to suspicion of copyright infringement, and you would like to dispute the alleged infringement, please notify us at info@rudysbarbershop.com.